{"id":10489,"date":"2024-05-29T15:17:42","date_gmt":"2024-05-29T13:17:42","guid":{"rendered":"https:\/\/www.denkpharma.com\/?page_id=10489"},"modified":"2025-03-03T14:43:38","modified_gmt":"2025-03-03T13:43:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.denkpharma.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10489\" class=\"elementor elementor-10489 elementor-2669\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2db6160 e-flex e-con-boxed e-con e-parent\" data-id=\"2db6160\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d17e7b elementor-widget elementor-widget-heading\" data-id=\"6d17e7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae403dd elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ae403dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Vous trouverez ici les r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur notre entreprise et nos produits.<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a365972 e-flex e-con-boxed e-con e-parent\" data-id=\"a365972\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd3b42 elementor-widget elementor-widget-heading\" data-id=\"7bd3b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contactez<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ac901e elementor-widget elementor-widget-n-accordion\" data-id=\"0ac901e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1130\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1130\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment puis-je contacter Denk Pharma ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1130\" class=\"elementor-element elementor-element-be88ca1 e-con-full e-flex e-con e-child\" data-id=\"be88ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df43180 elementor-widget elementor-widget-text-editor\" data-id=\"df43180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez utiliser le formulaire de cette page pour toute demande de contact : <a href=\"https:\/\/www.denkpharma.com\/fr\/contacter\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Nous contacter<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-789f179 elementor-widget elementor-widget-heading\" data-id=\"789f179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Demande d'emploi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c888ed elementor-widget elementor-widget-n-accordion\" data-id=\"4c888ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8020\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8020\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelles sont les offres d'emploi actuellement disponibles chez Denk Pharma ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8020\" class=\"elementor-element elementor-element-43fcb6a e-con-full e-flex e-con e-child\" data-id=\"43fcb6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92a2653 elementor-widget elementor-widget-text-editor\" data-id=\"92a2653\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous trouverez nos offres d&#8217;emploi \u00e0 partir de notre si\u00e8ge en Allemagne \u00e0 l&rsquo;adresse <a href=\"http:\/\/www.denkkarriere.de\" target=\"_blank\" rel=\"noopener\">suivante : <span style=\"text-decoration: underline;\">www.denkkarriere.de<\/span>.<\/a><\/p><p>Si vous souhaitez postuler \u00e0 un autre emploi, veuillez utiliser notre formulaire de candidature proactive <a href=\"https:\/\/denk-family.jobs.personio.de\/job\/560440?language=de%3Flanguage%3D&amp;display=en\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">ici<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfbe9fb elementor-widget elementor-widget-heading\" data-id=\"dfbe9fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c9tudes de bio\u00e9quivalence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95eaf83 elementor-widget elementor-widget-n-accordion\" data-id=\"95eaf83\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1570\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1570\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce qu'une \u00e9tude de bio\u00e9quivalence ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1570\" class=\"elementor-element elementor-element-4b6e3eb e-con-full e-flex e-con e-child\" data-id=\"4b6e3eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b48df1 elementor-widget elementor-widget-text-editor\" data-id=\"8b48df1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dans une \u00e9tude de bio\u00e9quivalence, l&rsquo;absorption et la vitesse de transformation du principe actif dans l&rsquo;organisme sont examin\u00e9es.<br \/>\nLa biodisponibilit\u00e9 peut varier entre les g\u00e9n\u00e9riques et le m\u00e9dicament de r\u00e9f\u00e9rence (par exemple, le produit d&rsquo;origine).<br \/>\nLes \u00e9tudes de bio\u00e9quivalence testent la biodisponibilit\u00e9 d&rsquo;un principe actif par le biais d&rsquo;\u00e9tudes pharmacocin\u00e9tiques et pharmacodynamiques afin de d\u00e9montrer la comparabilit\u00e9 de nos produits avec le m\u00e9dicament d&rsquo;origine.<br \/>\nNos produits sont test\u00e9s et prouv\u00e9s comme \u00e9tant bio\u00e9quivalents au m\u00e9dicament de r\u00e9f\u00e9rence.<br \/>\nLe d\u00e9but d&rsquo;action, la concentration plasmatique et la dur\u00e9e d&rsquo;effet de nos produits sont comparables \u00e0 ceux des m\u00e9dicaments de r\u00e9f\u00e9rence.    <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5fd92 elementor-widget elementor-widget-heading\" data-id=\"6f5fd92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">G\u00e9n\u00e9riques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22c2737 elementor-widget elementor-widget-n-accordion\" data-id=\"22c2737\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3640\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3640\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce qu'un produit d'origine ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3640\" class=\"elementor-element elementor-element-4da729b e-con-full e-flex e-con e-child\" data-id=\"4da729b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d5663c elementor-widget elementor-widget-text-editor\" data-id=\"8d5663c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9parations originales sont des m\u00e9dicaments d\u00e9velopp\u00e9s et autoris\u00e9s pour la premi\u00e8re fois par des entreprises pharmaceutiques.<br \/>\nCes m\u00e9dicaments peuvent contenir un nouvel ingr\u00e9dient actif ou avoir une forme de dosage innovante qui n&rsquo;\u00e9tait pas disponible sur le march\u00e9 auparavant.  Les pr\u00e9parations originales sont prot\u00e9g\u00e9es par des brevets pendant une certaine p\u00e9riode.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3641\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3641\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce qu'un g\u00e9n\u00e9rique ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3641\" class=\"elementor-element elementor-element-b05590e e-con-full e-flex e-con e-child\" data-id=\"b05590e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db5bc9c elementor-widget elementor-widget-text-editor\" data-id=\"db5bc9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Apr\u00e8s l&rsquo;expiration des brevets d&rsquo;une pr\u00e9paration originale, les fabricants de g\u00e9n\u00e9riques peuvent mettre sur le march\u00e9 des m\u00e9dicaments contenant le m\u00eame principe actif que la pr\u00e9paration originale.<br \/>\nCes m\u00e9dicaments sont appel\u00e9s g\u00e9n\u00e9riques.<br \/>Les co\u00fbts \u00e9lev\u00e9s de recherche et de d\u00e9veloppement pour la production de la pr\u00e9paration originale sont \u00e9limin\u00e9s dans le cas des g\u00e9n\u00e9riques, car les r\u00e9sultats de la recherche sur le principe actif, le dosage et l&rsquo;indication d\u00e9j\u00e0 disponibles pour les pr\u00e9parations originales peuvent \u00eatre utilis\u00e9s.<br \/>\nCes avantages en termes de co\u00fbts se traduisent par des co\u00fbts de fabrication et des prix de vente nettement inf\u00e9rieurs, ce qui r\u00e9duit la charge financi\u00e8re pesant sur le syst\u00e8me de sant\u00e9.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3642\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3642\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Les g\u00e9n\u00e9riques ont-ils la m\u00eame qualit\u00e9 et la m\u00eame efficacit\u00e9 que la pr\u00e9paration originale ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3642\" class=\"elementor-element elementor-element-7cd82c2 e-con-full e-flex e-con e-child\" data-id=\"7cd82c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be5ed83 elementor-widget elementor-widget-text-editor\" data-id=\"be5ed83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les g\u00e9n\u00e9riques sont des m\u00e9dicaments dont les principes actifs sont identiques \u00e0 ceux des pr\u00e9parations originales.<\/p>\n<p>Il peut y avoir des diff\u00e9rences dans les excipients ou les technologies de fabrication, mais cela n&rsquo;affecte pas leur efficacit\u00e9.<br \/>\nCelle-ci est garantie par des tests de bio\u00e9quivalence r\u00e9alis\u00e9s au cours de la proc\u00e9dure d&rsquo;autorisation.<br \/>\nCela signifie que des normes de qualit\u00e9 et de s\u00e9curit\u00e9 \u00e9lev\u00e9es s&rsquo;appliquent \u00e9galement aux g\u00e9n\u00e9riques.<br \/>\nDiverses r\u00e9glementations et autorit\u00e9s allemandes et europ\u00e9ennes veillent \u00e0 ce que les fabricants de g\u00e9n\u00e9riques satisfassent aux exigences \u00e9lev\u00e9es en mati\u00e8re de processus de production, de conditions d&rsquo;autorisation et de contr\u00f4les de qualit\u00e9.   <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92e0453 elementor-widget elementor-widget-heading\" data-id=\"92e0453\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les effets secondaires<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a936e6 elementor-widget elementor-widget-n-accordion\" data-id=\"4a936e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7810\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7810\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qui dois-je contacter si je souhaite signaler un effet secondaire ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7810\" class=\"elementor-element elementor-element-36ea747 e-con-full e-flex e-con e-child\" data-id=\"36ea747\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c00a8d7 elementor-widget elementor-widget-text-editor\" data-id=\"c00a8d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dans le cas d&rsquo;un effet secondaire, veuillez utiliser uniquement notre formulaire de signalement des effets secondaires <a href=\"https:\/\/www.denkpharma.com\/fr\/securite-des-medicaments\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">ici<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3faa21d elementor-widget elementor-widget-heading\" data-id=\"3faa21d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9clamation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2be89b6 elementor-widget elementor-widget-n-accordion\" data-id=\"2be89b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4600\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4600\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00c0 qui puis-je adresser une r\u00e9clamation concernant une livraison ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4600\" class=\"elementor-element elementor-element-ad1434e e-con-full e-flex e-con e-child\" data-id=\"ad1434e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4076d18 elementor-widget elementor-widget-text-editor\" data-id=\"4076d18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez utiliser uniquement notre formulaire de plainte que vous trouverez <a href=\"https:\/\/www.denkpharma.com\/fr\/reclamation\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">ici<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39c0787 e-flex e-con-boxed e-con e-parent\" data-id=\"39c0787\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-940b1d2 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"940b1d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vous avez d'autres questions ? Nous sommes heureux de vous aider.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c68512 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3c68512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.denkpharma.com\/fr\/contacter\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Vous trouverez ici les r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur notre entreprise et nos produits. Contactez Comment puis-je contacter Denk Pharma ? Veuillez utiliser le formulaire de cette page pour toute demande de contact : Nous contacter Veuillez utiliser le formulaire de cette page pour toute demande de contact : Nous contacter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10489","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Denk Pharma | Foire Aux Questions<\/title>\n<meta name=\"description\" content=\"Trouvez des r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur nos produits et services chez Denk Pharma.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.denkpharma.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ &#8212; DENK PHARMA GmbH &amp; Co. 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