{"id":10496,"date":"2024-05-29T14:28:49","date_gmt":"2024-05-29T12:28:49","guid":{"rendered":"https:\/\/www.denkpharma.com\/politique-de-retour\/"},"modified":"2024-08-12T15:44:52","modified_gmt":"2024-08-12T13:44:52","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/www.denkpharma.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10496\" class=\"elementor elementor-10496 elementor-2534\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-171af02 e-flex e-con-boxed e-con e-parent\" data-id=\"171af02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f5bc46 elementor-widget elementor-widget-heading\" data-id=\"9f5bc46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc91aea elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"dc91aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Denk Pharma offre un service pour un traitement efficace des retours.<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be0343d e-flex e-con-boxed e-con e-parent\" data-id=\"be0343d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a035a6 elementor-widget elementor-widget-heading\" data-id=\"7a035a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour de Denk Pharma 2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce34d41 elementor-widget elementor-widget-text-editor\" data-id=\"ce34d41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Grossistes et pharmacies en approvisionnement direct.<br \/>\nEn vigueur \u00e0 partir du 01.04.2023 jusqu&rsquo;\u00e0 r\u00e9vocation. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7a3a20 e-flex e-con-boxed e-con e-parent\" data-id=\"e7a3a20\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2656578 elementor-widget elementor-widget-heading\" data-id=\"2656578\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Achat direct<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-782a5f7 elementor-widget elementor-widget-n-accordion\" data-id=\"782a5f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1260\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1260\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> En cas d'achat direct <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1260\" class=\"elementor-element elementor-element-22d911e e-con-full e-flex e-con e-child\" data-id=\"22d911e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d428360 elementor-widget elementor-widget-text-editor\" data-id=\"d428360\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En cas d&rsquo;<span id=\"subline\">achat direct<\/span>, nous vous demandons de <span id=\"subline\">d\u00e9truire vous-m\u00eame les marchandises <\/span>.  <\/p>\n<p>1. d\u00e9claration de destruction (y compris le lot) &amp;<\/p>\n<p>2\u00e8me demande de facture \/ note de cr\u00e9dit (y compris le num\u00e9ro et la date du bon de livraison)<\/p>\n<p>au num\u00e9ro de fax : 089 \/ 230 029 349 ou \u00e0 l&rsquo;adresse \u00e9lectronique<br \/><a href=\"mailto:deutschland@denkpharma.de\">deutschland@denkpharma.de<\/a>.<\/p>\n<p>Attention : en cas d&rsquo;autodestruction, il est obligatoire de d\u00e9sactiver le num\u00e9ro de s\u00e9rialisation correspondant.<\/p>\n<p>Veuillez noter : En cas de retour physique des marchandises \u00e0 notre entrep\u00f4t SK Pharma, nous ne rembourserons pas les frais d&rsquo;exp\u00e9dition et facturerons des frais de manutention de 9,95 EUR.<\/p>\n<p>Apr\u00e8s les \u00e9v\u00e9nements suivants, nous accordons un remboursement \u00e0 100 % pour les achats directs effectu\u00e9s <span id=\"subline\">au cours de la m\u00eame ann\u00e9e civile<\/span>:<\/p>\n<ul>\n<li>Dommages en cours de transport<\/li>\n<li>Biens dont la dur\u00e9e r\u00e9siduelle est inf\u00e9rieure \u00e0 trois mois<\/li>\n<li>Produits p\u00e9rim\u00e9s<\/li>\n<li>Marchandises EBV apr\u00e8s l&rsquo;expiration du droit de retour<\/li>\n<li>Articles en vente (AV)<\/li>\n<li>D\u00e9faut de qualit\u00e9\/rupture de scell\u00e9 (veuillez nous contacter <span id=\"subline\">avant de d\u00e9truire<\/span>)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1261\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1261\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Rappels <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1261\" class=\"elementor-element elementor-element-de9eddd e-con-full e-flex e-con e-child\" data-id=\"de9eddd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcbbb81 elementor-widget elementor-widget-text-editor\" data-id=\"fcbbb81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les rappels du fabricant sont rembours\u00e9s \u00e0 100 % par note de cr\u00e9dit.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1262\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1262\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Livraisons incorrectes <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1262\" class=\"elementor-element elementor-element-5625b7a e-con-full e-flex e-con e-child\" data-id=\"5625b7a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee842d elementor-widget elementor-widget-text-editor\" data-id=\"2ee842d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les livraisons erron\u00e9es seront rembours\u00e9es \u00e0 100% par note de cr\u00e9dit, veuillez nous contacter pour un remboursement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db8d2a9 e-flex e-con-boxed e-con e-parent\" data-id=\"db8d2a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00dbab6 elementor-widget elementor-widget-heading\" data-id=\"00dbab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3d63e1 elementor-widget elementor-widget-n-accordion\" data-id=\"d3d63e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2220\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2220\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Voici comment nous contacter <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus-sharp-light\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2220\" class=\"elementor-element elementor-element-da9d6c1 e-con-full e-flex e-con e-child\" data-id=\"da9d6c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_is_slider_enabled&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efd11dc elementor-widget elementor-widget-text-editor\" data-id=\"efd11dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Num\u00e9ro de t\u00e9l\u00e9phone : 089 \/ 23 00 29 &#8211; 315<\/p>\n<p>Num\u00e9ro de fax : 089 \/ 23 00 29 &#8211; 349<br \/>E-mail : <a href=\"mailto:deutschland@denkpharma.de\">deutschland@denkpharma.de<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00d8d68 elementor-widget elementor-widget-button\" data-id=\"00d8d68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.denkpharma.com\/fr\/contacter\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Aller au formulaire de contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour Denk Pharma offre un service pour un traitement efficace des retours. Politique de retour de Denk Pharma 2024 Grossistes et pharmacies en approvisionnement direct. En vigueur \u00e0 partir du 01.04.2023 jusqu&rsquo;\u00e0 r\u00e9vocation. Achat direct En cas d&rsquo;achat direct En cas d&#8217;achat direct, nous vous demandons de d\u00e9truire vous-m\u00eame les marchandises . 1. [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10496","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Politique de retour &#8212; DENK PHARMA GmbH &amp; Co. KG<\/title>\n<meta name=\"description\" content=\"Our products are available in more than 80 countries worldwide, providing patients with the same premium quality as in German pharmacies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.denkpharma.com\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour &#8212; DENK PHARMA GmbH &amp; Co. KG\" \/>\n<meta property=\"og:description\" content=\"DENK PHARMA GmbH &amp; Co. KG\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.denkpharma.com\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"DENK PHARMA GmbH &amp; Co. 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